Having spent multiple hours attempting to comply with every request of OnRebate.com and TigerDirect.com in order to obtain a single rebate for an item I purchased through TigerDirect.com, I am now convinced that I have been caught-up in their fraudulent scheme. I have followed every direction to the letter according to the TigerDirect.com web site in order to obtain my promised rebate which is due to expire in several more days.
Amazingly, there are no alternative means of contact with OnRebate.com. There is only the internet, whether filing for a rebate or even making a complaint about the lack of service, which I am sure is intentional by design. Only two points of access are provided for: 1) a web-based form (for submission of your initial rebate claim) and 2) email to [email protected] for the guaranteed eventuality when you don't receive your promised Email response which supposedly includes your personal tracking number which is required to confirm your rebate submission.
Nice circular logic there guys — I can't complete the required submission/confirmation of my claim because you won't provide me with a "tracking number".
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