I am letting everyone know about the con artist aka known as GE Cons capital group for care credit accounts. I used thier company for a Lasix surgurey I had done. After the surgurey they attempted to tell me that I owed more then 1500 that was agreed upon then, when I tried to make a large payment because from speaking to them they seemed very shady I wanted to get rid of them fast they did not want to take my money over the phone they said I would have to mail it.
I did, it took forever for the payment to be posted to my account all of the reps when you call them are very rude. Managers are worst then the rep. When my first payment finally got posted I decided I better payoff this accout so this nightmare does not continue, I called to advise them that I would like to make a payment over the phone and that I do know they provide this service and that I am recording this conversation for quality purposes and my records and also I need a manager to process the payment so I could make sure it is completed.
The manager I spoke to his name is Stacey. Stacey said that he did not want to be recorded and that he is going to disconnect the call I told him well your company records customer calls so therefore I have right to do the same also.
He told me no they could record me but I could not record them. He then connected me over to phone rep who told me there are no other managers available and that someone would have to call me back this company never called me back I had to keep calling them and they contiued to give me the run around. I am in the process now of looking into a class action law suit along with others against this company it seems that several of you have been "con" also.
I know a very good lawyer who would love to take this company on as a "pet project " I SAY ALL OF YOU SHOULD DO THE SAME.
0 comments