I recieved a letter offering to clean my debt with Capital One. I agreeded to pay $25.00 per month until the debt was cleared. The first month was credited to my account but not the the Capital One balance. On the second month, they called stating that I did not make my January payment. It was paid by money order and the money order number was read and someone was suppose to call me back. I'm still waiting for the call. On the third month, I was sent a letter stating that I did not keep my end of the bargin. I gave them information that the balance was current. Because I was determined, the agent ask for my bank statement with the account number proving that the check was cashed. I refused to send my account number to them. Now I recieve a letter from Capital One to settle the debt. Customer service Rep Chris states that CAMCO lost their contract with Capital One in November and that the debt is still outstanding. No funds were applied to my account from CAMCO. Now CAMCO send another letter Feb 29 stating that I owe an outstanding balance of $75.00. They will not refund my money.
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