Complaint / review text:
Hello, I enrolled in Kaplan University online for an Associates Degree in Criminal Justice. I was approved for PELL GRANT and Loans. For the several years I attended Kaplan, my loans covered my tuition, but Kaplan University never gave me a check for my grant money. I never recieved a dime from them. I had to withdraw from the school due to an illness and when I withdrew, I had a credit on my account. Then I recieved a call saying I owed them $700.00 now they are saying I owe $1700.00. This school is preventing me from starting Law School because they refuse to send my transcripts until I pay them what I dont owe. I really need help finding out where I go from here. They have turned me into collections, but no one at Kaplan can tell me what collection agency and who to contact. If anything, Kaplan owes me money for keeping all my excess financial aid.