Kaplan university isn't making refunds in a timely manner to students for excess educational funding. Educational funding representives won't give out the amount for kaplans office environment so individuals may check into why their money have been delayed. I've worked for kaplan previously and know with certainity this number exists. There's been some accusations that kaplan maintains the cash so long as possible in a effort to achieve curiosity for their business. I understand many students have this issue aswell. Here are a few steps as possible get. Ideally if more people are positive in working with this matter subsequently kaplan could be held accountable.
1. Contact the omsbudsmans workplace for school compliance with the government at http://www.ombudsman. Ed. Gov
2. Document a criticism online towards the oig office of inspector general at https://wdcrobcolp01. Ed. Gov
3. DOCUMENT A EEE (BETTER COMPANY CRITICISM http://www.seflorida. BBB.org
Additionally, produce all correspondence from your student website displaying your planned disbursemnt times. If at all possible obtain doccumentation from your own bank exhibiting the specific days that the loans were delivered to kaplan. Doc all communications... Who you spoke with. Time you called and what happened. Whenever you file your complaint using the ombudsmans workplace they'll request these details. Best of luck.
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