I was hoping to further my education and advance in my career.in conjunction with Monster.com I entered in for some information from The College Network.
Sad mistake!
I place a deposit for the Four (4) Courses and then started paying the monthly payments, purchased my book and awaited happily for my course log in information and other materials.
Well the contract for finance came quick and easy - then a call or two - then NOTHING, I have called four times to get my log-in information but they say we have sent it via email and if you are not getting it - "well that not our issue" - I asked can you mail it via USPS - "NO"
Here I am making payments for a product and services NEVER RENDERED. I have attempted to resolve the matter they have not. All it seems is they are interested in getting paid and if you default they threaten you that they will sue you and damage your credit (UFF) / OAK ROCK FINANCIAL.
I have called all three and I get pass around more than a whore on a street corner and they are SERIOUS about getting monies out of you without providing a product. So I start looking around the net and reading TONS and I mean TONS of complaints - I HAVE BEEN TAKEN.
Next Step file a BBB complaint but they seems to side with The College Network and they give them an "A" rating. If that fails then it's of to the Attorney Generals Office of Consumer Affairs and Hire legal representation so I might protect my good name.
I is very sad that they can not / will not / work with me or even offer a settlement to the balance of a product and or service that I have never recieved and can not access.
Beware and do not do business with this company at any cost - if they call you just hang up and count your blessings!
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