Usacomplaints.com » Education & Science » Complaint / Review: Strayer University Online - Financial Aid and Staff. #629602

Complaint / Review
Strayer University Online
Financial Aid and Staff

I've had issues with the company office and academics. At the start of my Drop 2010 Fraction, I had been ready to sign in to courses, then all a quick the web site transpired. I thought it had been a PC problem. And so I called tech-support immediately. Tech-support explained that my code hasbeen transformed which the company workplace secured me out-of courses because of Educational Funding problems. And so I named educational funding, Denise, among the economic aid experts, confirmed that there is an issue which I've been locked-out and that I couldn't record in until this issue was solved, and so I requested to become used in Matt Smith that has handled this problem before within the Spring Term, therefore Matt stated he was focusing on it and stated he'd return touching me. I'venot noticed from him to get a week 5, and so I called back and never till I named him. He explained he was still focusing on the problem, I told him he had a need to work with this quickly since it was the finish of the Next week of courses, First he explained that to not fear he'd ensure that the teachers allows me to create up all function, therefore he examined on my consideration and stated that I am not locked-out of classes anymore, and delivered me to tech-support again, then when I eventually got ready to go again, I e mailed my teachers about the problems I've been having, to discover they'd not let me constitute the work in the beginning till I'd Jeffery France email my teachers to describe the problem, they just permitted me to create up a few of the function, subsequently taken factors simply because they were overdue, that we believed was unjust since the situation was out-of my handle. Today, I'd a month of function to create up during mid term week, to discover used to donot actually get full credit anyway. Subsequently, comes week 6, and that I go out of printer to print-out records for course, and so I contact educational funding to discover when funds should be disbanded, to discover that no body continues to be focusing on my consideration, so that they apologize, and stated they'd have everyone focusing on obtaining the resources, and today the fraction has ended I still have not noticed any disbursemnts or reimbursement. I'm an accounting pupil, as well as for what I encounter listed here is scam, they're declaring to become non profit, so that they wait a few of the pupils balances before end-of the quarter so that they do not have to declare it towards the investors, therefore their profit does not display till the next fraction. I will clarify better should you were to contact me at 717-834-3005.


Offender: Strayer University Online

Country: USA   State: Utah   City: Global Salt Lake

Category: Education & Science

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