Usacomplaints.com » Education & Science » Complaint / Review: Grand Canyon University - Financial Aid rip off. #630707

Complaint / Review
Grand Canyon University
Financial Aid rip off

This really is undoubtedly the toughest encounter, I've actually been set in. I've been enrolled at GCU since 2008 and finished all my courses necessary for my diploma. When I submitted my college software earlier this December when I have now been informed by my educational consultant I found discover that I can not. On december 3rd, I had been approached by Andrea from funds at GCU declaring that GCU would not have the ability to verify my diploma or deliver any official transcipts out since I owe $1,425.00 for my last course that I got in August. This really is by itself was a surprise in my experience since no body has educated me with this specific data just before that. I never obtained a statement from GCU for this quantity, or a contact, or achieved it display about the student website that there is a hang on my bill or that I had a need to create a cost of this amount. I had been initially authorized to consider the course in september but because of my entrance towards the clinic 2 nights just before once the course really began, I sensed that I'dnot achieve success within the course and so I approached my educational consultant (Brooke winburg) by mail and requested her easily may take the course within the next forthcoming period of course if it'd influence my existing educational funding. We talked about the telephone and he or she explained that I m in a position to go in July 19th which it'dnot affect my educational funding since I have did not register the course or began any conversations. I named my financial consultant Matthew Schanen and he also explained that my educational funding appears ok and now last course, it appears like I've finished anything and there's no-holds on my consideration but i arrived at discover that I owe the college for this class since I didnot consider the class in September however in July which is really a fresh educational funding year and at that time I didnot restore my educational funding (that we didnot learn about since my economic consultant never explained something in regards to a revival but infact told me that my bill appears good) and just how might i restore my FAFSA easily m graduating and also have no courses that i m signed up for??? I had been informed that I ought to have obtained a contact using the restoration for educational funding and that I did not obtain that e-mail at-all or did i obtain any paperwork. I had been never approached by anybody within the funds division to I would like to realize that this is actually the situation and my student website did not display any funds due or retains onto it before evening after funds approached me after turing in my own college program. I m really discouraged that I m likely to function as the target to another personis incompetency and insufficient effectiveness to exchange correct data towards the pupils. Easily needed to restore my educational funding, why-didn't the economic consultant I would like to understand and delivered mean email saying that? Is not that exactly what a financial consultant is assume to complete? Why did he exchange incorrect info in my experience declaring that my consideration doesn't have supports and getting the course in july could be good and today I m confronted with this issue? How was I permitted to consider the course and educational funding did not protect it and there isnot any funds produced by me possibly? Nicely to answer these concerns I had been informed by my educational consultant to get hold of a within the monetary division at GCU on her to help make the choice to clear my account or not. Remarkably, the supervisor had exactly the same lastname as my economic consultant and so I wonder if they're associated??? Her answer was after researching my report she says he attempted to make contact with me on 2 various times and it has quit voicemails informing me that I have to restore my educational funding but he did not notice back from me. Based on her my choices are to have a personal bank loan and purchase the total amount or set a cost strategy... I went forward and contact my mobile phone business and got documents of my incoming and outgoing calls on these 2 dates and arrived at discover that number calls hasbeen obtained or designed to GCU on both times... I've submitted a study with BBB and certainly will go to my attorney next if this issue isn't resolved... Where did my educational funding for that course proceed? I m the target to some financial consultant incompetency and insufficient effectiveness to exchange correct data towards the pupils.


Offender: Grand Canyon University

Country: USA

Category: Education & Science

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