I signed up for a credit card machine in January. It only worked 3 DAYS! All I asked for was a tip line to be programmed into it and it quit working.
CIT 'offered' me a replacement machine in May of AFTER I had sold my business. Not once did I get offered a replacement in February, March April, only in May AFTER I had sold out.
I only used their machine 3 days and had to re-connect my old machine, which by the way the contract on my old machine was supposed to have been bought up as a condition of my signing with CIT and apparently that wasn't done because I used my old credit card machine until I sold out. I have had a few conversations with various people at this company and it basically boils down to the fact THEY DON'T CARE!
They didn't care that the machine did not work, according to Mrs. Janet D'Alessandro, "if you buy a car and it breaks, the bank doesn't care, they still want their money".
Mrs D'allesandro was the last person I spoke with at this company on the 29th of August. She told me first I needed to pay $6700 then it was over $8000 then she offered me a "deal". If I pay $5000 for this machine she would terminate the lease and have this "debt" taken off my credit report! $5000 for a machine that worked 3 days!
CMS, a company that is affiliated with CIT, is a joke also. You call them and their supervisors are always busy and they never call back! I have reported this to the BBB of Illinois, I have also sent in a dispute to the credit reporting agencies and I will continue to complain about this company and their extortion attempts until someone listens!
I am glad to see this website. According to Mrs D'Alessandro CIT is a great company! $5000 for a machine that only worked # days!!!
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