I have been trying to get my $399.00 refund since Nov. and I still have not gotten my refund. Have done everything that they have told me to do to get it, but they just keep telling me I am on thier priority list.
Had to wait to receive my package, and then send it back to them. Which was on March 7th when I refused the package from the Federal Express man.
Now when I call the customer service they blow me off and say your "status is the same". With no explanation, help, or information when I am going to get my refund. I do not know why they call this phone number 1-866-255-5352 customer service. You never get any kind of service from them! And I am still waiting for my refund from them.
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