I have experienced shady practices used by the State National Training Service. I attended the seminar and believed that my chances of getting a higher grade on the test for a Federal or State job would be better if I signed up for the course. My wife and I, after leaving the seminar, believed, that the Federal and State government both use testing for hiring. They also told us about the Federal resume and how it is not like a regular one. After taking the course for about 6 months I began to search online the Federal job sites, USJOBS.com for one, and read that I didn't need a test to apply for jobs and the Federal resume could be filled out online with out the aide of the State National Course. I realized then that I had been mislead and wrote to both the State National Training office, Mr Michael Bell and the BBB. Mr Bell refused three requests to speak with him about being mislead at the seminar. The people who run the seminar do not disclose the whole truth and mislead you into believing that the course they provide will increase your chances of passing and getting higher pay because of, the tests, They fail to inform you that the testing is only done for very few positions now, and that the Federal resume can be done online at the Federal job website. I have since stopped paying my tuition because Mr Bell will not provide proper customer service by addressing my concerns with me personally. I have been contacted by the financing company for the payments I owe and now by a collection agency. All this time Mr Bell refuses to speak to me. He evidently has much to hide or doesn't feel he should take the time to handle customer issues personally. His stance is that I signed the contract and I have to pay for the service. His "buyer beware " approach should be warning enough for anyone else who would think about doing "business" with this man and his company. Searching the web will provide you with enough complaints by others over the years who have fell victim to the State National training Services bad practices. I plan on attending every State National Training seminar in my area, visiting every message board and writing about my experience with this company for everyone who will listen. If Mr Bell doesn';t have the time or desire to speak to me about his courses, then I will speak to everyone I can to prevent them from attending his seminars.
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