Fairbanks Capital Corp/Loan Servicing Center ripoff/fraudulent/rude/uncooperative and very unorganized Salt Lake City Salt Lake City Utah...
My husband and I in 1996 had financed our home from Contimortgage for a little under $24,000. About 18 months later Conti went out of business and sold out loan to Fairbanks Capital Corp. Right from the beginning the trouble started!
We made our payments, although sometimes late but never more than the grace period of 14 days that Conti had allowed but strangely enough they were never being posted! They started to contact and they were very rude! The people who called would never give their names and the next night someone else would call and there would never be any reference to them calling us the night before!
But conveniently enough there was always a notation ion the computer if I called them stating how rude and vulgar I was! After a while They began to get very vulgar and rude on the phone telling me they did not have to give me information when I called and they never had a records of payments or they would transfer me from department to department before I would conveniently get disconnected! Even the so called managers would be very rude and never answer any questions!
Before long they reposrted us as being five months late on our mortgage and they wanted to foreclose! We received no notice for the first two months and then suddenly we received a letter from Trott & Trott there attorneys telling us they were foreclosing! What had actually expired was that they were charging us escrow on the account when we were paying our own taxes and insurance and were taking our payments and applying them to late fees and also to escrow that we did not owe! When I contacted them about the escrow they refused to apply the payments back to the account stating that since we did not supply them with proof of insurance that the money was legally theirs and they owed us nothing!
Over all they had charged us over 1500.00 in late fees as well as over 800.00 in escrow fees which we never recived back! Rget also charged us $1000.00 in attorney fees to keep from foreclosing! Unfortunately we are still dealing with them!
As of today we have not received a lone coupon from them in over a year! And when I called then this week to get a payoff quote they told me I would have to pay them $60.00 to get one! I also found out that for six years they have had the wrong social security numbers on our account!
They are currently being investigated by the Michigan Attorney General for ethics as well as fraud because we filed a complaint and apparently from this website we are not the only ones!
Whoever started this website We ould like to thank them very much! I now know that my case is mild compared to some others! It is so nice to know although unfortunate that we were not alone!
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