I switched from cable to satellite with Direct TV on the promise that a rebate of $99 would be had after installation. Direct TV set up the appointment for the equipment to be sent and a repairman to come out and install.
On the day he arrived 29 Oct, he helped me fill out the forms for the rebate and went over what to send in. I got my first month bill in two weeks and then sent everything required to Prime Tv.
I waited three months and then called. They informed me that they did not have a copy of the year contract (which was sent). I offered to send or fax that to them, but they said I was now beyond the 60 days filing and I could no longer receive a rebate.
I then spoke with a supervisor which was like talking to a rock.in addition to filing complaints with consumer groups, and BBB, I have trolled the net and found an attorney who will file a class action suit if I cant get twenty or more people.
Someone needs to call these rip off artists to account. Direct TV makes out like Prime TV is a seperate company and they have no control on them. I think evidence would show they are linked and in a conspiracy.
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