Usacomplaints.com » Education & Science » Complaint / Review: University Of Phoenix / Axia - Financial Bait & Switch. #342932

Complaint / Review
University Of Phoenix / Axia
Financial Bait & Switch

When applying to Phoenix, I was transfering from another school. I told the admissions person about the previous school and why I liked it so much. I was hoping that Axia would be set up the same way. I was told that their classes at Axia were all asynchronous.

I decided to go there anyway because I was told that I would be able to speak with the instructions with any problems at anytime. I was also told that I would have two short discussion questions each week which would only take a few minutes to do and that the week I had actual class in one course I would not have class in the other subject. That was a lie. The discussion questions sometimes took more work than the actual work week part of the course.

There was so much reading and writing that I occasionally got work turned in late. Iwas penalized many points for this.in one class I received a final grade of "C" when actually I should have gotten an "A" as far as the work was concerned, but due to lateness, I received a "C". They do not care if you are ill and it did not matter that we had many thunderstorms and I could not turn on my computer.

I was told at one point that I was short of money and I asked how much, I was told $225. I sent in $125 and told the finance departmrnt that I would send in the other $100 the next month. Before I had a chance to pay that amount, I was told I owed over $500. I had previously told them that I would be transferring to another school. About three weeks prior to my transferring I received a letter from Phoenix stating that I owed over $700. I don't know how they came up with the figures. When I asked about it, it could not be explained to me.

We had been going at it almost the entire time I was in school at Axia about money. I had read many blogs stating that University of Phoenix had cheated them out of money or for some reason or other they did not graduate. I was told by faculty at another school that Axia only graduated about 6% of the students that attend that school.

I was also lied to about the credentials of the staff. I was told that all instructors were teaching classes that they had a degree in and was working in the same particiular field someplace else. That was a lie as my Communication's instructor told me her education was a Ph. D in Math and she was teaching Math at another institution. I was also lied to about how attendance was set up. I was constantly being called or sent emails regarding this.

I am attending another university starting this month. It is a regular university, not accelerated classes. I have a total of 30 credits and could have gotten a scholarship going into the new school, but because Axia claims that I owe the school over $700, they are refusing to send over my transcript. I have read in the blogs where this same situation happened to others.

The University of Phoenix may be the largest educational institution there is in the U. S, but it is not due to their excellent teaching skills or graduating success.


Offender: University Of Phoenix / Axia

Country: USA   State: Arizona   City: Phoenix
Address: 3157 E. Elwood

Category: Education & Science

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