I have 9 emails plus 7 emails from the Book club where the problem stemmed from originally. The book club has notified them and I have been but the situation after three months still goes unresolved. All I got for the first 5 emails was "everything is auto can't help". The last survey they claim not sent in was really one of the first that I did and just could not understand why they held it as pending. As of now I have already completed the required three months with the book club and I plan to try and call Survey tomorrow and let them know about my report to Ripoff. Hoping I can write you again tell you I have my credit.
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