Usacomplaints.com » Education & Science » Complaint / Review: Warranty Activation Headquarters - WARNING - Coverage stops upon last payment!. #287985

Complaint / Review
Warranty Activation Headquarters
WARNING - Coverage stops upon last payment!

I purchased an extended warranty in March. I was using their payment plan. I had need of a car repair in April of a head gasket blew on the motor. They initially denied the claim, but when I pointed out that the claim was covered, they sent out an adjuster to visually inspect the car.

After a great amount of hassle, particularly with the repair facility trying to make repairs that WAH wanted to pay less for, the repairs were completed. Two years later, the same problem occurred. The repair facility called and Warranty Activation Headquarters denied the claim stating that it was not covered. I mentioned that it was and that they had covered the same problem two years ago. They said that they "accidentally" covered the repair last time and it was not covered. I asked for a copy of my contract. They sent a copy of a warranty that did not look at all like the one that I had, did not have my signature on it, and did not resemble the warranty that they have posted on their website (they made it up).

Warning, the difference between this time and the last was that I made my last payment. Once they have their money, they will go to extremes to not HONOR their portion of the agreement.


Offender: Warranty Activation Headquarters

Country: USA   State: Missouri   City: St. Louis
Address: 12244 Tesson Ferry Rd. , Suite 300 & 174 North Michigan
Phone: 8003976767

Category: Education & Science

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