I am trying to pay my loan off and they sent a payoff request to my lender that I'm going to be going through and the payoff was $3,000 more then it should of been. They can not tell me why all the fees had been added but they say they are legit, I'm not getting anywhere with them and they threatened to send my payoff check that my new lender sent them back to the company and they are not going to honor the check because it was $3,000 short of what they say I owe them. I have had all rude customer service agents that are not willing to help me. I'm fed up with them they money you to death.
Michele
portland, Oregon
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