We took my suburban to the shop for knocking in the engine, i have only put 22000 miles on this vehicle. This particular warranty said not enough oil change receipts. When i ultimately found all the receipts they said i changed it too often. Two receipts had 2500 miles between rather than the prescribed 3000 miles between oil changes. Then it turned out they wouldn't have honored it regardless as they determined 'sludge in the engine'. Therefore excluded by contract. Turns out ANYTHING that would 'cause' a problem is excluded by contract. Contract also states neither party may take the other party to a court of law. Hmm wonder what made that become necessary in a contract? Pretty much, if nothing caused your problem.
Then they'll cover it? Yeah, thats where im at on it, i want a full refund, this warranty is for engine, transmission & rear end problems only, but furnishes a rental vehicle while yours is in the shop. Yep.
3wks later i never got a rental car! Not to mention it took them OVER A WEEK to ever send an adjuster out to assess the situation! (therefore i would not have had a vehicle for a week regardless) this is a scam, a ripoff! Do not waste your money, i have calls in to them to cancel the remaining portion of the contract valued at approx. $500, yep. No return calls to give me my money back either.
Sabrina
Amarillo, Texas
U.S.A.
0 comments