Beware of the Lie.
I am a disabled individual who lives 32 miles to the nearest hospital. I have to be able to contact people in the event of an emergency. The FIRST question I always ask when looking for cellular service is " Does your company have service in my area"?
I asked that of my sales person and was reassured that there was service available to where I live. Then they proceeded to sign me into a two year contract which has a $200.00 cancellation fee. I was a dead duck...
I can get a dial tone if I stand in a certain direction in my backyard. If a call goes through, it usually gets cut-off. If I turn my head while talking, I lose the call.
My friends and children who live out of state will not call me on my cell phone as they never get to complete a call because of dropped call syndrome.
I have repeatedly called to see if I can have this problem resolved. I am told that the company knows about this "dead" area and is working on the problem. Meanwhile I have to pay a monthly bill of around $80.00 for a phone I cannot use, and don't have $200.00 to cancel the service that was misrepresented to me.
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