My 22-year old daughter got caught by these two fraudulent companies. It took several months for my daughter to realize what was going on. There were duplicate amounts being charged to her account from both "Privacy Matters" and "Shopping Essentials" the 17th or 18th of every month.
After I did some online searching, I was able to give her directions as to what her approach should be to stop these thieves and recoup her losses. Well, long story short, her bank (Wachovia) gave her the usual and expected company line that they could only refund fraudulent charges in the past 60 days. My daughter is the typical busy, stressed-out college student and is very overwhelmed by the "fight" which must be fought to undo all this. I am trying to coach her in order to get the most action: demand that Wachovia produce the signed authorization from her for these charges.
Wachovia's website is very big on "protecting you and your money from fraud" but seems they can't take the time to create a database of fraudulent companies out there. It seems that if Wachovia wants to provide their customers with security (and save themselves big bucks, as well!) they would flag all accounts when the names "Privacy Matters" and "Shopping Essentials" appears. This isn't rocket science. Story to be continued...
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