Usacomplaints.com » Education & Science » Complaint / Review: Festiva Resorts - Liars, High Pressure Salesman, Poor Accomodations, not wheelchair accesable as promised. #247304

Complaint / Review
Festiva Resorts
Liars, High Pressure Salesman, Poor Accomodations, not wheelchair accesable as promised

We were promised accommodations for 3 nights in a wheelchair accessible room at the resort of their choice, when we got there, we were put in a room that wasn't accessible, I could only get into he room about 4 feet, could not even think about getting into the bathroom, if you wanted out, you had to climb over me in my wheelchair, my wife had to pick me up and carry me to the bed.
At the presentation the salesman told us they had wheelchair accessible condos, but we weren't given one nor did they show us one.
This was what they tried to sell us, [a timeshare two story cottage with stairs].
When we told the salesman we weren't going to buy, that nothing was accessible he said we were using that as an excuse, and blew up and said you couldn't afford it anyway [without knowing our income].
Bottom line is we were treated very rudely and disrespectful, and would not want anyone else to have to be treated this way. Pure lies and deception from
the first time they opened their mouths. Stay away from ALL timeshares and travel discount schemes associated with these timeshare scams.


Offender: Festiva Resorts

Country: USA   State: Missouri   City: Branson
Address: 3940 Green Mountain Dr
Phone: 4173323250

Category: Education & Science

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