Usacomplaints.com » Education & Science » Complaint / Review: University Of Phoenix Online - Ripoff wannabe campus attempting to collect for entire class that was dropped two days into the second week. Phoenix Arizona. #230459

Complaint / Review
University Of Phoenix Online
Ripoff wannabe campus attempting to collect for entire class that was dropped two days into the second week. Phoenix Arizona

Enrolled in class to begin May 29. Told by enrollment counselor (Richard Grace) that if I enroll in the Month of May that application fee would be waived, as there was a special in May to waive such fees. Guess what fee was not waived. Started my first class on May 29th and completed the first week on June 4th.By the second week of class decided that the program was not for me and withdrew on June 06. I was told from the very beginning that I would never have any out of pocket costs, as financial aid (loans) would take care of that. After dropping the class I didn't hear from anyone regarding my status so I emailed the financial aid person (Celestina Deleon), the enrollment Advisor, (Sheila Fortune), and the enrollment counselor, (Richard Grace). Told that I was being charged for the entire course ($2058.33) where do they get this total from? They have been aggressively attempting to collect and have since added another ($71.00) to the total, (for what?) all this in less than three weeks of dropping their class. I have already filed a report with the consumer protection agency in Hawaii and it is now in the process of being investigated. Before I am done, I will file a report with the Attorney Generals office in my state and file a report with the FAFSA (the Government student aid program). I am also considering going to the media and looking for an attorney to file a class action suit. Anyone else looking for justice and thinking along these lines, respond!!!


Offender: University Of Phoenix Online

Country: USA
Address: 3157 East Elwood Street
Phone: 8003669699

Category: Education & Science

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