I am writing in regards to get your help with my complain against University of Phoenix, In Summer of 2008 I enrolled in University of Phoenix degree in accounting The enrollment counselor gives me misleading and fraudulent information regarding my classes at time of enrollment. I was given schedules of classes (see attached) for my degree. After take 4 courses at University of Phoenix I was informed by my counselor that University of change my degree plan. My current degree program was eliminated and new program was added and all of my accounting courses were gone replace with business courses. I have already filed my grievance with Office of Dispute Management but they have denied my request already stating that I have agreed in enrollment contract that the University has right to change my class courses any time. But I never sign a contract the enrollment contract I have request a sign copy with am I still waiting for it. Enrollment counselor gave me false and misleading information. I was enrolled as an on ground student and I sign up for ground classes only in La Mirada California Campus.
At time of enrollment my enrollment counselor instead that all of my classes on my schedule will on campus in La Mirada Campus. Since I was given misleading and incomplete information at time of enrollment and University of Phoenix change my degree program eliminating my accounting courses since I need these courses to sit in for my CPA exam. I have to go to a different school to finish my degree. Office of Dispute Management has already decline my request for a full refund.
University of Phoenix had employee descriptive recruiting practice.
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