I signed a contract with Freestate Martial Arts owned by Warren Prender and Roger Marshall at 8227 Cloverleaf Dr, Suite 309 Millersville, MD 21108.
410-729-0333. [email protected].
Then, the school was sold to Tony Ferrer, Sensei 410-729-5111. [email protected].
We originally signed up for Kung Fu and Tai Chi. Since the change of management, they have not complied with the contract. They switched from a Kung Fu school to a Karate school. The current programs taught are in Okinawan Goju-Ryu Karate. As stated in my contract, we enrolled for 2 Kung Fu and 1 Tai Chi lessons. The contract states "... The school obligates itself to furnish me with competent instruction and suitable facilities for the lessons." They ceased to provide me "competent instruction" since the change of ownership. I shouldn't have to pay since they breached the contract.
Their finance company, Affiliated Acceptance Corporation (14443 North State Highway 5, Sunrise Beach, MO 65079) is still billing me since I "did not cancel at the appropriate time." Then, they said that they would grant an approval to cancel if I paid $160.00 within 30 days of their letter, for the month of April. But they have already breached the contract by then! Now, I'm still getting billed for May even though my "30 days" is not up. Now it's $285.00.
I do not owe them a dime! They owe me for my time and frustration!
I have been "working" with Joanna Bell at 573-374-9970 for months. She gave me the run-around and then told me to call her supervisors LeaAnne Brookhart x227 and Shyla F Rafizadeh x226.
I called Free State, and they hung up on me without answering the phone! They don't return calls either!
As an attempt to rectify these unwarranted debt collection, I wrote an email to the Director of Customer Service, LeaAnn Brookhart at [email protected] but I guess the email is wrong. The email bounced back. The carbon copies sent to others did not bounce back though:
E Alan Downey - President
[email protected]
Mark Plewa - Business Development MGR
[email protected]
[email protected]
Shyla F Rafizadeh - Customer Service Supervisor
[email protected]
Joanna bell - Customer Service Specialist
Joanna Bell [email protected]
General Customer Service
[email protected]
[email protected]
Hope one of the executives would address this problem!
I have filed complaints with the Better Business Bureau, Maryland State Attorney General, and the Federal Trade Commission. And planning to file complaints with every organization until Free State Martial Arts and Affiliated Acceptance Corporation rectify this problem.
Better Business Bureau Complaints
https://odr. BBB.org/odrweb/public/GetStarted. Aspx
Federal Trade Commission Complaints
http://www.ftc. Gov/ftc/cmplanding. Shtm
State Attorney General Complaints
http://www.naag.org/attorneys_general.php
Complaint
http://usacomplaints.com/login.Asp
WTOP Call For Action (Consumer Issues)
If you have a consumer problem, alert the Call For Action volunteers Tue-Fri from 11am-1pm at 301-652-HELP, or file a complaint online at https://secure. Njaccess.com/cfa/ssl/case/CaseFormUser. Cfm
File complaints with each company separately so that the business would be in favor of ceasing the billings when the finance company won't.
This site I found online has some info on them, live the address I got:
http://www.kingmongo.com/? P=540
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