I registered with Western International University/Axia College, in 2004. From the beginning I had difficulties with financial aid. Being new to understanding all of this I accepted the words of my financial advisor.
I have always had problems speaking with someone at the institution, and was always receiving voice mail, with no return calls, and always getting new financial advisors, and academic advisors.
I once told whomever it was who answered the phone that I have never encountered where a student would have so many different advisors.
Up unitl now I have gone on with my education with Western International University/Axia. My next to the last block I had to reapply for my financial aid. I was told that I would receive 2 disbursements one in October and the other in November of this year 2006.
I did receive the first disbursement in November which completed my account with Western International University/Axia. I had a zero balance as I was always taking note of my account online.
However when the time came for my second disbursement it was delayed. I called the university to ascertain what the problem was and one person told (who was not my financial advisor, because I no longer was assigned one) me that they placed my funds on hold.
I asked why and she told me because I was at the end of my course that the funds would be released upon my completion and graduation date. I did not accept that reason, so I called back and spoke with another advisory who told me that I would recieve the monies once they had been disbursed to the school.
A few days after that I was monitoring my account and noticed that the funds were disbursed to the school this month December. I called the school back to see when the funds would be placed on my account.
Yet another advisory told me that the account would be updated at midnight and the funds should show up at that time. I waited for a few days and did indeed see the funds on my account.
So being curious as to when they would be released to me, especially since my last disbursement covered all of my expenses I called back and received another advisor.
This advisory told me that I would not be receiving the second disbursement that I had signed for, because I was at the end of course, but there was a chance that the school may release them to me anyway.
Two weeks had past and I decided to look online at my account once again and noticed that the funds were still on the account. I asked once again when the funds would be released and I was told that I should receive a check within 14 business days.
On day 7 of seeing the funds on the account I called the school again and was told that the funds were being sent back to the lender. I was confused, since they had told me so many conflicting stories about the disbursement.
I kept calling all day talking to different advisors who had differnt answers for me. I was told that the money was sent back because I had dropped some course, I was told that it showed that I switched schools, then I was told that they had made a mistake.
I asked what kind of mistake and they said that they over awarded me and had to send the funds back to the Lender. However, I called the Lender and was informed that it was up to the school whether or not they sent the funds back because once I had signed for them on the promisory note it became my responsiblity.
The lender said that the money had not been returned, but it could take anywhere from 1-5 days but could take up to 30 days.
I called the school back asking to speak to a supervisor over the financial advisors because this just did not sound right. The entire time I had been monitoring my account and this particualr day it showed that I had a outstanding credit of 4780 a credit of 4310 and a credit of 470.
I was given Phillip Leblanc's extension, but only to receive his voice mail as usual. I left several messages, but received no return call. I then asked for Phillip's supervisor and left a message for him as well, but received no return call.
In the middle of my complaining about the financial aid, I looked back on my account with the university, and noticed that they had changed the amounts just that quick. It no longer showed the 4780,4310 and 470, it was now showing only the 470. I called back and asked why the change so quickly especially since I knew that they did not update until midnight.
Remember they had told me that I was not receiving the disbursement because I was at end of course and did not qualify for any more monies, but they had left a credit of 470.
I said to the advisor, Jackie, if I did not qualify for the second disbursement and all of my classes were taken care of on the first disbursement, then why and how could I have a credit for 470 out of the very monies that you all said I was not entitled to and over awarded.
She did not have a answer that was legitmate enough to keep me from looking further into it.
I am waiting to see if the Lender will actually receive the return monies. I have my suspicions about this one.
Western International University/Axia, has shown themselves to be very very suspicious, and I will not sit by and let them continue to manipulate students and take their funding, only to leave them with a balance on money loaned but not recieved.
For anyone out there that is thinking about registering with this school, please think twice, well three times or more, before entering.
It is guaranteed that you will have multiple counselors and advisors and will never be able to contact anyone in financial aid or top management.
After reading all of the post about this school and actually seeing one that represented exactly what I was going through, made me suspicious of the schools activity.
0 comments