The con-artists have infested eBay as well.
I have yet to hear from the BBB in So Cal that bzboyz IS A MEMBER OF! I filed a complaint there too. They rate bzboyz as a " B ", not an " F ".interesting.
This is a sample of the on-going correspondence with bzboyz. It started up again when I posted NEGATIVE feedback on eBay. Up until then, they chose to ignore me.
I got this TWO HOURS after I posted the negative feedback. This after 3 weeks of nothing.
*
Hello
Why did you give us negative feedback
We had emailed you and offered full refund also?
This was sent to you in September
1. Memory we send you are working memory 2. Memory we send are HIGH DENSITY 3. Motherboard you mentioned will NOT work with HIGH DENSITY MODULES 4. You sent 2 Memory to us, We replaced them with two = So why would there be a refund for $59.00? If memory is not working, eventhough Refund time has passed, I will give you FULL BUY NOW PRICE REFUND What I can not do is what you have bought will work with you have, because we know you bought incompatible products - YOU NEED LOW DENSITY MEMORY< You bought HIGH DENSITY
Time has passed for refund, but I have no problem giving it to you, Let me know if you need the refund and I will send you RMA number, also you need to remove the feedback first
If you have any questions, please let me know
Jenny
*
The end of my dealings with " sam ":
It is out of your hands at this point. I will only deal with David Nelson or a member of his staff in the Service Department.
Not you. They HAVE all the details of ALL the correspondence,
including the fact that I have bought a NEW K8T800 motherboard
to used the ram as specified in YOUR ad and the ram STILL DOES NOT WORK.
It is interesting that it took so long for you to respond. But when the negative feedback went up, bzboyz sure responded quickly.
I don't threaten, I act.
The bottom line is that the conditions exist as stated in my feedback. This is customer service? This is standing behind your product?
Sincerely Yours,
*
sam wrote:
OK, just send them all the details on this email please
Also show them the ad I am sure, you will notice we have mentioned that make sure yur board takes
high density modules, if not to ask us before buying
Anyway origianl options remain for you - but threats will not get you anywhere
You want my help? Ask, No threats.ca consumer affairs is not unfair, as soon as they read all the
details they will do same as we are doing now
So now if you want to work with me - Never threaten me again, otherwise fgo to CA consumer affairs
and we will deal wiht each other there ok?
Sam
*
Original Message
To: sam
Sent: Fri, 20 Oct 12:07: 29 -0700 (PDT)
Subject: Ram till does not work and my options are limited
Sam:
I have just installed a NEW K8T800 based motherboard in the system, verified that it works with ANOTHER vendors memory, tried YOURS and IT STILL DOES NOT WORK!
At this point, I am looking at turning the whole issue to the California Consumer Fraud Division,
since the whole transaction has taken place within California.
Your site for those sticks of ram specifically state that they work with a K8T800 chipset, so I
went out of my way to BUY a NEW motherboard with those specifications.
I still have two unusable sticks of 2GB of ram. These will be turned over to the Fraud Division if
they ask for them.
I have made several offers to mitigate our situation and have heard nothing in response. Contacting
the California Consumer Affairs Division appears to be my next step.
Sincerely Yours,
Ebay item # 130018589203
Sam wrote: Message Art
You Purchased two different modules, two different orders. 128x4 Generic modules
Batches change. These are generic modules - we do not gauratee anywhere same batch replacement
You sent us 2 memory. We repalced those two memory
If they do not work, you have exchange / Refund options.
Didnt we send you TWO IDENTICAL Modules? If not, call me at 562-997-0992
Sam
Original Message
Sent: Wednesday, September 13 8:46 PM
To: sam
Subject: RE: PLEASE REPLY - Memory Order eBay Compatible Memory OPTIONS ORDER NUMBER:
1702529 1702103
My RAM DID pass pccheck & Burn-In. And it DID run the system. YOU are responsible for
SAFEKEEPING my ORIGINAL RAM STICK and RETURNING IT!
My ORIGINAL feedback PROVES that. Why give POSITIVE FEEDBACK unless it DID work?
I ONLY shipped it to you because I asked your company SPECIFICALLY to MATCH IT!
I exercised DUE DILIGENCE. You have NOT. That is why it cost $11.00 to ship it to you. I wanted it back!
P.S. I have a LONG background in the INDUSTRY and I have done PRODUCT DESIGN moving PROTOTYPES into PRODUCTION.
I am AWARE of a BUSINESS responsibility toward a CUSTOMER!
And the LAWS a business MUST abide by...
1) Make GOOD on the ORIGINAL RAM. 2) REFUND The $59.00.
THEN I will return the TWO pieces I have here.
On your statement:
I ALSO used to CALIBRATE the MEMORY TEST SYSTEMS at AMD & I KNOW about memory. I have a LONG
list of CREDENTIALS to prove it.
If a system memory passes 24 burn-in then STATISTICALLY it will not fail later.
That is the whole basis for testing and burn-in for memory!
Walking 1, walking 0, checkerboard, inverse checkerboard, need I go on?
I am also running and watching a PROLIANT 3000 fail those tests AS I WRITE THIS...
*
I thought of ANOTHER proposal that MIGHT get us BOTH out of this predicament.
What about sending me a matched pair of PC2700 1GB ram sticks?
It booted ok when I grabbed 512MB out of ANOTHER system & put it in..
I am offering this as a solution, as I HAVE the manual and it states:
Ddr266/ddr333/ddr400. It does not talk about density!
That is what I ask at THIS point.
Sam wrote:
I would not even know where your "original memory" are, they are not serial number
based.
I sent you replacement with same specs - HIGH DENSITY
We shipped what you ordered - and as I mentioned it is NOT COMPATILBE
Jetway will not work as dual channel with High Density Modules
We did RMA exchange as per your needs.
Your motherboard have VIA K8M800 Chipset
We havd mentioned all known chipsets - K8M800 IS NOT ON IT
KNOWN Compatible Chipsets
VIA P4X266A,
VIA KT266/333
VIA KT600 (except ASUS KT600)
VIA PT800
SIS 645
SIS 648
648FX
SIS 746FX
KM400
K8T800
KT 880
KT 400
KT 400A
Sis 661fx
sis 655
sis 650gx
sis 650
nforce 250gb
uli chipsets
BESIDES< I had also request, confirm with manufacturer before buying or ASK US, You did
not do any of it, so WHY BE UPSET AT US?
1GB mayhave worked but it would have failed real quickly and corrupted your drive along
side with it in case of memory dump, so be happy that we caught this in tmie instead of
being upset
Even though it is out of Refund time frame, if you need help with refund, I can
definately help, let me know
sam
Original Message
From:
Sent: Tuesday, September 12 10:21 PM
To: sam
Subject: Re: PLEASE REPLY - Memory Order eBay Compatible Memory OPTIONS ORDER NUMBER:
1702529 1702103
Short and to the point:
1)
You send me back my original module. No substitutions. The exact same module!
That module worked FINE in this system. I just wanted an UPGRADE to 2 Gigabytes. That is
what started this fiasco and I will END it right now.
You refund my money. $59.00. I will go LOCALLY for my memory needs from now on.
(I will have spent $22.00 for the PRIVILEGE of working with you. I remain an UNHAPPY
CUSTOMER).
2)
If you CAN'T or are UNWILLING to return my ORIGINAL MODULE (that I PAID for, installed into
the JETWAY system, and USED with NO problems), I keep the ram you sent. I save
$11.00 on shipping...
(I STILL remain an unhappy customer)
*
I can buy a NEW Motherboard that fits THOSE modules CHEAPER than the deal you have outlined.
Check your FRY'S ads. They are the EXPENSIVE alternative in Silicon Valley.
Look at it from a CUSTOMER standpoint; You have my WORKING MODULE.
I have to PAY to get it back? I will NOT go into what that looks like from my end..
" BLACKMAIL is such an UGLY word "
Xander in "Buffy the Vampire Slayer "
*
Sam wrote: Hello
First of all please accept my apology for not replying to you faster as it took
me time to find the compatibility list on the model
I am sorry but the memory you purchased is NOT compatible with: JETWAY
K8M8MS
I double checked the specs, database and also googled for to be sure. This model
needs Low Density Module, but what you have purchased is NOT Low Density Module. It will
not work properly or at all with your system's motherboard and may cause other issues if
you continue to use it.
One thing - Yes your indication about Speed, FSB. MHZ and Type of DDR is all rightas per
manual, BUT Type of Density was wrong. Unfortunately that part is not usual issue
but there are exception in cases like your motherboard. That is the reason why Module will
just not work with your Motherboard
We had mentioned compatibility chipset list on the advertisement. As advertised, it is for
some AMD/Intel motherboards and not low Density. (Motherboards which needs LOW DENSITY
will not accept these modules even though the chipset may be on compatibility list). Both Chipset
and Density needs to be compatible. Usually that is not a problem but in some
cases like this, it causes incompatibly and as a result memory will not work as thought.
Chipset on your system board will not support High Density DDR
SDRAM: (Chipsets direct information between the processor (CPU) and the memory as well as
peripherals. Only certain (Depending on design of motherboard) chipsets will work with
it). Between AMD and Intel, Both AMD and Intel recommends Low Density, but AMD is more
flexible and allows manufacturer to decide how they design their boards. Some Intel
motherboard manufacturer also allows high density to work, but not all. So generally Low
Density is universal memory, while high density is selective (and thus very cheap
also)
We also get frustrated customers who mentions their 1GB module is showing as
512MB only and in every case memory has been working fine. If a motherboard is NOT
compatible, it will show that you only have 512MB Memory or sometimes even
less.
If you wish an exchange for right module, I DO GUARANTEE LOWEST PRICE
AND make sure you get RIGHT COMPATIBLE MODULES. It is jungle out there if you are looking
for right module, and I promise to take care of you by being an honest and right
guide.
For compatible memory, For JETWAY K8M8MS, if you plan to use it with
Existing module ALSO if you want to add more later, I only have buffalo/supertalent Brand
which would be the Right Choice.
Why buffalo/supertalent - It is same company who make modules for Gateway and
other major companies and is FAR Cheaper than them, also offers LIFE TIME direct warranty
and excellent reputation with RIGHT PRICE POINT.
If you need correct, compatible module, this option is the best one. The Price
includes shipping
- Compare the price (And please compare apple to apples and note this is NOT OEM
or Generic option I am suggesting but certified HASSLE free solution) and you will see I
am giving it to you at cost!!!)
For compatible Hassle Free - Certified Low Density Memory - It will cost
you additional $58.57 per module
You had paid, $59.90 on the auction per moudle but that is not the right
modules you for, so for right type of module - Low Desnity each module would cost
$118.47
(Note: Price includes shipping and I do not make profit or
upgrades, it is purely cost difference (And This price is gauranteed for only next 3 days,
as prices are skyrocking for memory, so I request that please reply asap) and I do it as
customer service. I want your 100% satisfaction. Because of that, I can say - I
offer best service and Very aggressive prices - Hoping you will come to back us in future
for any other Hardware needs.)
IF You wish to Upgrade, it is SIMPLE - Pay the amount using Paypal (or
if you wish, we can also take credit card)
1. GO AND PAY THROUGH PAYPAL THE AMOUNT - [email protected]
Simple Steps to follow: Step 1
www.paypal.com Click ON Send Money (TOP TAB) Click On PAY ANYONE
Receipient's email — USE: [email protected] Category of Purchase: USE: Goods (other)
2. Once you get transaction ID< Email me back
3. Once you pay, and let us know, we will then send you RMA number and
instructions to return the modules you currently have.
4. As soon as we receive them, we will send you replacement modules to you.
If you decide to cancel/refund do not hesitate, let me know - I will make sure
you are given the refund back as per terms on advertisement. Shipping is not
refundable, Shipping over all includes Paypal / ebay fees also, so you will not be
charged any restocking fees on auction price. If you wish refund the, refund value will be
: $59.90
There is 3rd option, if budget is an issue - You can do even swap for LOW DENSITY
module - get 1/2 the RAM you have bought but it will be compatible and will not cost you
extra
I know others are selling this type of memory, so if you decide to to
go with me, JUST LET ME KNOW, I will make the change and send it out
Please let me know as to which way you wish to go and I will send you appropriate
RMA number and instructions for return
Sam
PS: Thank you and for any future computer hardware needs, please bookmark
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