I wish that this report had existed before I bought from MicroMagic. Other similar stories can be found elsewhere and the Better Business Bureau Report (Surprise!!! It's an "F")
I have worked in retail for several years, and understand that miscommunications or accidents sometimes occur. That is not the case with MicroMagic.Us. Their operation is a bait and switch scam through and through.
On December 28th, I visited the site, as I was looking to purchase 1GB of PC3200 DDR. They had Samsung and Micron memory (both very reputable names) at EXTREMELY low prices (yes, I know, too good to be true). When clicking on the Samsung memory, there was an offer to upgrade to Crucial memory for an additional $6.99. As Crucial is one of the best names in the business, I purchased 1GB of Samsung DDR, upgraded to Crucial Memory.
Pro: The memory arrived very quickly (now on to the bad)
It was not Crucial memory, just a generic piece of memory. I had paid for the upgrade! Oh well; if it worked, I was going just live with it.in my first computer, it would not boot with the new memory at all. Just get a little bit into the process and reboot. I put in my original DIMM, no problems. Put the MicroMagic DIMM back in, went into the BIOS, where the computer froze. Rebooted, and quickly changed the memory settings to the most compatible (slowest) timings. Computer would still not boot, but the memory was recognized as 512MB and not the 1GB I had purchased. I tried in two other computers, and it was only recognized as 512MB in both.
I wrote Micromagic, and reached our good friend LEO GUILLEN. He explained:
I got your e-mail and have read it the memory that you bought is high density memory samsung that is why your
mother board is only showing half of the ram. I do understand what you are telling me, so from what i know. You need low density/all compatible ram. Please mail it back to us the upgrade fee is $30.00 for the industry
standard low density (64x8) type.
Please mail a personal check to.
I wrote back and explained that I had upgraded to Corsair Memory, which would definitely work with my motherboard, and requested that he send me the correct memory. His response FLOORED me:
Corsair is the same only we forgot to add the sticker, please check there web site and you'll see.
Ps: corsair uses samsung chip's/you ordered high density memory.
FYI, Corsair does NOT EQUAL generic memory. This was BLATANT false advertising. Micromagic charged me an upgrade fee for CORSAIR STICKERS?!? I emailed Corsair and confirmed that they do not sell generic high density memory.
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