When I called to order the epil stop they talk to me abot the product and the 30 day money back warranty. The order came up to $38.90 approximatly and I made the order and gave my credit card information.
I made the order in february I received the product in may. I received a bath robe, a watch and two vitamin supplements never oferred to me or talked about at the time of the order. I was charged $82.75 on my credit card. I called and explained my situation to a representative. At the time the package was't here yet.
She told me that when I receive the package to call for a return confirmation number, to receive a FULL REFUND. When I called back to get the return confirmation number I explained to her that because their unproffesionalism I sent the product without even trying it. And I wanted full refund she said I was only getting $59.90 because they had to deduct shiping and handling. I got upset because they actually was charging me the s&h for those extra products I never knew about.
I got overcharged by my bank for unsufficient funds. I wont get full $82.75. And it's been about a month I returned the package and still hasn't receive no money.
MARGARITA
WATERBURY, Connecticut
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