To make a very long story short, this company creates the worst tutorial out there. Look elsewhere before you spend your hard earn money. Consumer service sucks. The principal or head of Smart Certify, Debbie Ward, runs a scam.
After studying everyday for about 45 days with Smart Certify's "Certified Database Administrator" tutorial, I took a pre-exam and failed, many times. I asked for a refund and they gave me the runaround passed the 90 days warranty. Then, they said that it was too late for a refund. Keep in mind, I'd contacted them 35 days before the warranty expired.
My advice to you considering using "Dumb Certify", either take a class somewhere, or buy the software and books with the money you would pay them and teach yourself. Believe me, you will be much better off.
And before I forget, file a complaint with the Better Business Bureau, but don't expect them to do anything. They were just as useless as Smart Certify's tutorials. I hope the fact that the Better Business Bureau is located in the same city as Smart Certify hasn't played a part in their lack of effort to go after this company. It makes me wonder.
Arturio
Kalamazoo, Michigan
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