Usacomplaints.com » Education & Science » Complaint / Review: Kensington Assistance Agency - Ripoff. #176207

Complaint / Review
Kensington Assistance Agency
Ripoff

As with similar reports of this company, I too fell for their offer. I supplied them with my account number and they took out the money. After that I looked them up on the computer and found out they were scamming people. I called them up demanding they refund my money. They said I paid for them to provide a service and I replied by saying I no longer wanted their service. They said that I had to follow the steps in their package they sent to get a refund.

I received the package in about 3 weeks and going through it, the way their refund policy worked was that I needed to submit a letter asking to stop their service and return the package intact all within 3 business days from receiving the package. I did all that and sent the letter and package with confirmation. I called 8 days later and they said to call back in another week since they just received my things. I called back and the man I spoke to said the funds would be deposited in by the 7th of July and no later than the 14th of July.

I tried calling them and all the numbers I have cannot get through to them. I called one of the numbers and it said the Nextel number was no longer in service. So I called Nextel since I have my service through them and they said the service was either suspended or turned off. I have no idea if I'll ever get my money but did everything they specified to do. Probably surprised them that I did.


Offender: Kensington Assistance Agency

Country: USA   State: New York   City: New York
Address: 1357 Broadway, Suite 260
Phone: 8663143910

Category: Education & Science

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