Usacomplaints.com » Education & Science » Complaint / Review: Robotreply - Ripoff of money and time, avoidance and non-responsive customer service. #163914

Complaint / Review
Robotreply
Ripoff of money and time, avoidance and non-responsive customer service

They provide autoresponder services which they claim work well. They don't. They didn't work for me at all - ever. I have talked to another person taken in by these scammers and his experience with them is much the same as mine so I'm not fighting windmills here.

I purchased a lead package from them to use the leads in their autoresponder system. I couldn't send a test email to myself, my friend in Texas or my web-based account. I asked them to fix it. After 30 days of back and forth all they could tell me was that it worked for them when they sent the test out. Great I said but it doesn't work for me and that makes it useless.

I never downloaded the leads and told them I wanted a refund. They didn't answer that and, in fact ignored it. Then they charged my account again for more leads knowing full well that they never fixed the problem I was having.

I'm considering a class-action suit as this company is unresponsive, unreliable, untruthful and they are thieves.


Offender: Robotreply

Country: USA   State: New York   City: Margaretville
Address: P.O. Box 969
Phone: 8458183604

Category: Education & Science

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