I ordered and/or purchased two phones (T-Mobile) on 8/31/05 by Online through Wirefly.com and their associates.
I completed the 4 separate rebate forms and mailed it back with all other materials as directed on 11/22/05 to their rebate center at:
Dept. - 63784
Customer Appreciation Rebate
PO Box 52900
Phoenix, AZ 85072
I should receive the two $125.00 and two $75.00 rebate checks. However, I only received one $125.00 and one $75.00 checks recently. I called 1-866-800-4303 on 4/6/06, a lady told me that they were unable to approve my other two rebates because my wireless bill was not paid in full. I told her that I did pay it in full. I also told her that if it was not paid in full, how could I receive the other two of four rebate checks several days ago. She said that I should call them early to correct the error and it is too late now.
Actually, I called them before on 2/3/06 about this error, and a lady told me that I should receive a letter or postcard from them regarding the instructions on how to correct this error. However, I never receive their letters or postcards so far yet. I called T-Mobile and tried to get help from them too. T-Mobile told me that I paid bill in full. But for the matter of other seller's rebate dispute, T-Mobile can do is to prove that I paid bill in full if InPhonic wants to contact them. I wasted my time to make so many phone calls.
If this problem can not be solved, I'll file complains on InPhonic Inc. And T-Mobile Company to Attorney General - Texas and Better Business Bureau of Arizona State.
Please help me to get my $200.00 back.
Thank you.
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