Buyers Beware
I purchased what I thought was a quality mobile home from Prestige Mobile Homes in Inverness, Florida. Their home office is in Ocala Florida. (Nobility Homes)
In the beginning everything went smoothly. All that changed, the day I went to sign the papers for the home. Suddenly, my interest rate had jumped up from what was originally quoted and the Manager had no record of the interest rate which I said I was quoted. Luckily I did.
I ordered a model from their lot which I found appealing, yet when the home was delivered, It resembled a 24x48 foot SHED.
There were no shutters, no glass door, nothing cosmetic that was on the model homes on their lot. It was very plain and cheap looking.
Upon further inspection, when entering the home, I noticed that the carpet was an absolute joke. I couldn't help but laugh, even though I was disgusted. The carpet, (if that's what they call it) had literally 1/4 inch gaps between each row of fibers.
I actually took a dime out of my pocket and could lay it between the fibers in the carpet onto the mat.
As if that wasn't enough, I noticed that the cabinets throughout the home, which I paid to be upgraded to all wood, were presboard. All of them! I got right on the phone and complained. Ken Warnke, the manager, told me he would contact the factory but that the only thing to be replaced would be the cabinet doors. That's funny. I was told that the upgraded cabinets were WOOD! Why would I pay for cheap cabinets with wooden doors. This makes no sense to me.
The ceiling stripping throughout the home did not line up where the two halves were put together. Some being as much as an inch apart, And the molding over the top of the back door slanted down at an angle making the back door appear crooked. Maybe it was?
The linoleum in the bathrooms was not even glued to the floor so it was like walking on a bubble. Just stapled or nailed around the edges. Awful!
Upon inspecting the outside again, I noticed that the roof looked lumpy and their seemed to be dips in between the trusses. This home was clearly not the quality that I had observed in the models.
After reviewing the problems with the home, I decided that there were too many things wrong with the home that I could see and was terrified of the things that I coulnd't see. I thought, if I can notice these obvious problems at first glance, what else is wrong with the home that I won't find out until too late.
I contacted Prestige Homes and told them to stop working. Not to finish the skirting or hook up the plumbing or electric.
I then contacted Mr Trexler, at their home office, Nobility Homes, in Ocala.
I told them that I was very disatisfied with the quality of the home and the lack of customer service on the part of Prestige Homes, and I wanted them to come and get their home before anything else could be done. I even offered to pay for it to be moved. Being that the home was never lived in, they could set it back on their lot and sell it to some other unsuspecting consumer.
I decided that I was probably going to lose much more money in the long run by fixing the defective home.
I was denied. Mr Trexler told me their was nothing he could do and that I could not send the home back.
I sent the home back.
I contacted a transport company that moves mobile homes and paid them to move the home to Prestige Homes in Inverness.
The mobile was on my lot less than 10 days.
They are now calling it a repossession which is going to go on my credit report.
The entire ordeal has been one of the worst experiences of my life.
I advise, anyone looking to buy a mobile home, don't buy from Prestige Homes or Nobility Homes. They will rip you off with a smile.
Tuesday
Inverness, Florida
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