We began the purchase of our home on 10/28 through Prestige Home Centers for our new Manufactured Home from Nobility Homes. We signed the purchase agreement and closing mortgage papers on 12/15 for our home. After many set backs and problems our home was delivered to the home site on 3/13. They had problems during the home prepping and failed inspection 2 times before we were given the green light to move the family in on 05/04. We had no Water! We had been given a certificate of occupancy on a fake well. We did not have water until 05/16. We officially did not move our family into the home until 05/20.
We have had many concerns that we brought up with George Hawk at the Prestige Home Centers and we were always told not to worry that it's a simple problem and that he would take care of it. I have tracking notes of problems that we had and how they were addressed by the company. But began to feel like we had been misled, taken advantage of, and we are very unsatisfied with our Nobility Home Experience in dealing with the staff and company!
My concerns of construction defects and faulty set-up/service of the home, led me to hire an independent inspector to check the quality of the home. The inspector found things that we would have never found including mold growing in the sub-flooring where we had a issue with a drain pipe that was not exposed and/nor attached to the sewage/septic line. When the inspector found the mold, he then took air samples inside and outside our home and sent the samples to Dove Environmental Corporation for testing. The samples tested positive for toxic mold spores named Penicillium/Aspergillus. The levels of mold spores are at Toxic Levels in our home, these toxic spores have permeated everything in our home. Well that news is not what we wanted to hear the weekend of Christmas in 2006. I guess this is our present from Nobility homes.
Our inspector was very detailed and photographed all areas of concern. His report was very alarming to us in many ways. But the Closing paragraph best sets the mood for major concern to those who read the report. "Materials used in the construction appear to be adequate however the quality of workmanship and attention to detail fall short, and this has effected this home and it's ability to be a safe dwelling." William E. Fisher, Jr., Certified Mold Inspector-Certified Mold Contractor & Environmental Inspector.
We visited the Nobility Factory in Ocala, on 1/26 to approach the management team of Tommy Provau & Ed Simms with all documentations and notes in hand in the attempt to give the Factory the opportunity to observe the Contract Addendum-Notice Concerning Right to Cure that we had already hand delivered in July to George Hawk at the dealership in Tallahassee and sent a copy to the Executive offices also. We were kept waiting and treated very poorly by the staff we met with about the problems with our home. The Duke model we chose was so pose to be a high quality triple wide with modifications for Handicap in the Master bath, and upgrades galore. The ticket price with all the upgrades and changes we made put the mobile home over $120,000.00. So you can see we thought we had chosen high quality, but know we feel that we have been ripped off.
I hold a full time job outside of being the caregiver for my parents that live with me in this home from nobility. My Father is a Cerebral Palsy patient of 61 years and requires assistance with many things, the prolonged exposure to the toxic levels of mold spores has caused complications with his condition. My Mother has Asthma, Diabetes, Sleep Apnea, & HBP just to name a few conditions and the mold spores has caused problems with her breathing, GI system, and extra Headaches. I also have an adult son with a mild form of Autism that spends his days helping with his grandparents so I can work. But even he is having problems with Migraine Headaches and memory problems. I myself have had allergic reactions to the mold/smells in my bathroom and bedroom.
I will never recommend or do I really want the replacement if it is offered to us. I will open my home to anyone that wants to see the quality of work you get from nobility homes. I also invite you to read the report and view the photos done by the inspector. Black Balling is mild this manufacture needs to have its HUD license revoked!
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