Thank you everyone for warning us about this company. Thankfully we only got this "free" certificate for paying a bill we pay anyway. Today I was going to fill out their registration form, but after reading all their rules and restrictions that are completely cumbersome, I decided to see if the website could help. At least a phone number. But as everyone else found, no such luck. Then I found this website. After reading about everyone else's problems and reading Michael Gelber's acid tongued responses, I went to the BBB's website.in the last 36 months there have been 50 complaints! That's just outrageous. I don't care what company it is. If they have that many complaints in such a short span, I'm running the other way. I have decided to throw this offer in the trash. I think that Encenta has a lot of work to do to stay in business for the long haul. And I would highly advise Mr. Crabree (the owner) to find someone else to do his dirty work. Mr. Gelber needs alot of work on his customer service. Thank you usacomplaints.com! You've made my life easier.
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