On December 3 late in the afternoon my husband got a call from a foreign gentleman that you could hardly understand stating that he was calling to give my husband a grant for $6000.00 which would be available to him in our bank account on the 5th of December in the afternoon.
He then proceded to tell my husband that there was a $299.95 charge but it was to be taken out of the bank account on the 9th of December. He expressed to my husband repeatedly that the $299.95 charge would be after the grant for $6000.00 was already deposited.
On the 7th my husband contacted the 800# with the confirmation number he received and he told the Customer Service Rep that answered his call that he was no longer interested. They proceeded to use a check to withdrawl $299.95 out of my account on the 9th even after they were contacted and told not to process the order.
Approximately of the 15th or 16th when I got online and looked at my bank statement and seen the withdrawl I contacted my bank and they sent forms out to me to have notorized to try to reverse the charges. We also contacted the 800# again for this Easy Step Solutions and demanded to speak to a supervisor and the CSR's refused. The repeatedly told us that a package for a grant was in the mail. Every different person that we talked to at this Easy Step Solutions had a different story.
What I think is funny is no one seems to know who this foreign gentleman is. He also tried the same thing on me about a week ago and I recognized his voice so I hung up on him.
Sherry
West Milton, Pennsylvania
U.S.A.
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