If you do any kind of internet search on this company you will see there are no good reports.
They have multi-million dollar law suits against them by several states and hundreds of FCC complaints. How they are in bed with SBC his highly suspect. Why would any ligitimate company let these criminals bill through there service is beyond me.
When you contact SBC to dispute your bill (usually a $20.00 a minute 900 charge) The telephone company agrees to remove the charge and directs you to contact Integrel directly. The Integrel operator accuses you of authorizing the dial out and you of receiving information online. They agree to remove 50% of the charges and if you insist they will remove all of them. They exisit on the assumption that you will not follow through and will just pay out of frustration. They read from the same script for every call and will not remove the charges unless you listen to the entire script.
Follow through and file complaints with the FCC, SBC, and the Attorney general of California and of your own state. SBC should be somehow held accountable for this criminal action too. They claim by FCC regulations they must allow these criminals to prey on us but they refuse to provide you with any information about the company or their association with such scum.
0 comments