Complaint / review text:
Our Verizon bill included a fraudulent $40 charge for a 2 minute call to InfoServic ZZ 900-444-0222.
We contacted Verizon who directed us to Integretel (their name & number does appear on the bill, above the charge).integretel insisted this was a legitimate charge but I told them I had read numerous other complaints about their fraudulent billing and I would be filing a complaint with the Feds. They agreed to remove the charge and and stated a credit would appear on my bill within the next 2 billing cycles.
Verizon was not at all helpful and simply recommended that we allow them to put a block on all 700 and 900 outgoing calls (which we did) and that we should upgrade from dial up to DSL for a safer connection (which we are considering).