Time-Warner Cable has made no atempt to resolve my dispute with them in regards to their services. Everytime I try talking to these people they hang up on me. That is no way to treat customers. The company has shut my cable services off for no reason more than 3 times in which I had to fight with them for weeks to get a reinstatment fee taken off my bill.
Time-Warner has also decided to introduce EVERYONE into my area to digital cable. My grandfather, who is retired and recieves less than $800/mo., was forced into taking the digital cable being told that it was only going to cost him so much per month. Needless to say they raised their rates almost a full $30/mo. And disregarded in telling him that he was recieving an introductory rate.
After recieving my bill, in which they charge a $5 late fee, almost $12 in taxes, and the rates of the program package I got hustled into paying $76/mo. For NOTHING (100 channels in which the premium channels never played any good movies!) and then they want to argue with me after paying them $200 that I owe another $113 less than 3 weeks later!? Can anyone tell me how that happened? Not to mention, that when I told them to disconnect the cable and that I was ordering a dish thay proceded to tell me all the wrongs about the dish, like reception in bad weather but fail to realize that digital is ran off a satellite!
I feel if alot of people got together and filed a complant or even a lawsuit for 3 corporate giants coverging into one (MONOPOLY) that took control of a single industry (CABLE) that happens to prohibit satellite compnaies from carrying local stations, we may be able to do something about this RIPOFF
Adrienne
Warren, Ohio
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