This company took $35 from me, promising gift bags in return. The contents that were promised were never sent out. I received a manilla envelope with expired cream, a sample of disinfecting cleaner sheet and a diaper. When questioned why this is what was sent, I received an email stating that there was a problem at their distribution center and the wrong things were sent. It stated that I will receive another box in the mall shortly with the correct gift box contents. I never received that box.
Communication with this company has gone unanswered. I filed a complaint with the BBB and their rebuttal was that no such thing was promised. I copied and pasted the exact email they sent.
Modern Mom has horrible business ethics. They saw an opportunity to make quick money and they succeeded in dooping hundreds of moms by giving empty promises. They've never once apologized to the hundreds of moms, instead they shift blame.
The founder of this company is Lolita Carrico, a mother herself. She and her husband Chris, are teaching their children awful work ethics, awful customer service skills and awful people skills.
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