Aiu Online American Intercontinental University Online has some serious issues concerning possible students that need to cancel or even postpone the dates.
AIU will treat you really well and pretend they are on your side until you decide to cancel. I didn't cancel by choice (trying for a week), but my current situation is horrible. As much as I hate to say it, I'm homeless now.
I almost gave in and was about to just go to class and do the best that I could under the conditions I'm in now. But I decided against it, they are not going to get away with screwing people around that easily. They have shown to me in the end they are nothing but telemarketers to sell a service and nothing more. It is unfortunate that the sales team can ruin an institutions reputation, before you even get a chance to experience the quality of the actual education from some of the talented professors they have.
I will give them some credit they were very helpful during the enrollment phase. They even paid the 50 dollar application fee.
I just lost my job around that time. But said its ok and said I can still say I'm currently employed with my current employer, since they were on the preferred employers list, which entitled a waiver of the 50 dollar application fee. A 5% discount on tuition to get me in, I'm at fault also for going along with this, but I wanted to go to college so bad.
They said it was alright and not to worry about it, they do it all the time the way they made it sound. But I never actually said I did vocally, but had to sign a form. So, I guess I screwed up. I never lied to them though I said I was no longer with them. They said it's no problem.
So, this gives you an idea what lengths they will do to get your tuition. They manipulate the situation to get the money.
They are treating me like I do not exist now and hoping I just forget about it. I'm really starting to agree with all these negative posts they are indeed very true and very accurate. I thought there were just a few disgruntled employees and maybe some over exaggerations, but there not. I really believe every one of those complaints now. I do not doubt the level of the actual education though.
Also, I was not born in the USA, but adopted and had no idea myself I had some immigration problem, since I've been working for 16 years and never had a problem with any job. But the original loan from the FAFSA was denied because a social security problem with immigration and could not be processed until I fixed it.
I never sent them documentation on my LEGAL status, but they somehow managed to get those awards for me. I've asked how and they will not tell me, since I do not want the government coming after me for fraud. I hope they did this legally, I have no idea. Any comments are very appreciative.
They do not care about you they just make you believe it, so they can get your tuition money. I did not believe this before because I did post a positive comment here in AIU's defense. I feel really stupid now and feel like a total fool for falling for their bs.
I've called and talked to the FA department and they give you the excuse they can not cancel a student, it's up to the admittance Counselor. For God Sakes I'm living in my freaking car. What other reason do you need?
I find this very misleading and extremely dishonest, because I've had to cancel a similar situation and ALWAYS the FA department was able to cancel. Their the ones that did all the work to get them, how is it that FA can't help you cancel?
But I do believe now this was a tactic to delay as long as possible until the actual classes started. I've yet to step foot in any classroom and gave AIU more than a week to respond. They have not responded to a total of 10 e-mails concerning the cancellation. Plus, telephone calls that I left messages about the cancellation. I don't have a phone to be contacted at, so it's been very difficult to resolve this issue. But e-mail should be sufficient, it is an online university. They sure respond quickly when you're enrolling though.
I'm still not sure if I'm obligated to any of the loans. I'm not going to log in, because I fear this will obligate me for sure. Because I wouldn't doubt it now they have it setup that way to get you obligated. I've received numerous e-mails to log in and attend class is why. (But they can e-mail me to log in, but not respond to my e-mails of cancellation or postponement)
Classes have started now and I'm thinking they are going to try to get the loans. I've written the Federal government, SACS and about to call channel 7 news for taking advantage of the situation of a person that clearly can not attend.
It's extremely difficult for me to keep driving to a payphone where I'm located at now. I have a limited amount of gas here. They know all this and still they have done nothing at all to resolve this issue.
Even the so called admittance counselor Mike has ignored my phone calls and e-mails. He was a great guy up to now. And he did help me allot. But now I feel like he was just doing his job and doesn't give a flying blank about my current situation. This could have been prevented if he only e-mailed me and postponed the classes.
A simple e-mail saying Postponed. I would of been happy with that.instead here I am worrying about whether or not I'm going to get stuck with these loans for a service that I never used. And the way it's looking they are going to try to stick me with them.
I'm really lost in what I can do, so I can get some other loans to have a place to live. They are causing extreme stress, denial of loans, and just pure frustration they are purposely ignoring every e-mail and sending me to voice mail boxes; I'm frustrated as it is that life is bad as it is right now for them to do this.
Just to compromise, I've even asked for them to just postpone the dates and I would attend at a later date and still no responses. I'll deal with the loan denials, just postpone it. No responses and another e-mail from a student counselor when my first assignment is due.
But after this I'll never deal with them again if I ever do get another chance to get a degree. I want the loans cancelled fully now, no postponements and off my credit report.
They are very misleading per their website. It clearly states how to cancel and would be an easy process to do so.
Going back to school with AIU was the best choice I ever made at the time. But ironically now AIU is definitely the worst choice I ever made in my life. (Not the College part ust AIU, one of the worst) I should have dealt with the other online University, period. Whether their education is good, dealing with dishonest people at AIU that purposely lie to get you in are not to be trusted period. I might be blowing steam right now, but it's very frustrating any company is allowed to operate like this.
The admittance side and the structure of the FA is causing the bad reputation they are getting The more they continue what they are doing to people the actual AIU education will never get any real respect of quality, because of the front-end of the business. Plus, they are losing more possible students because of their unscrupulous ways they resolve issues. If they even resolve them without writing posts like this one.
Any help would be so appreciative. I just want the loans to be cancelled. They lost their chance for postponement and getting the tuition at a later date, because this is very unnecessary to write this post just to resolve this issue they could do in minutes. If anything does happen. Plus, I'm very embarrassed and I am very tired of telling people I'm homeless and tired of degrading myself writing e-mails posting this just to resolve a simple cancellation.
I do not respect AIU at all, this includes the people that work there for what they are doing now and putting me in this position writing this post on a website that gets tens of thousands of viewers just hope they respond to my numerous attempts. You have degraded me ever single time I have to post this situation and explaining this to FA, counselors, SACS, FAFSA and now consumer complaints of my very embarrassing events.
I should not ever have to give you any damn reason why I want to cancel. You guys in the FA and the admittance team should lose your jobs period. You are the ones that are causing all this.
Please anyone with some affective advise, what can I do for them to stop causing this unnecessary situation? Please help on what I can do or just to get them to respond, if not anything else.
If they resolve the issue I will be more than happy to write a resolution, but I honestly believe they do not even care about these posts here.
Thank you
Paul
Austin, Texas
U.S.A.
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