I need advice regarding University of Phoenix. Approximately, two years ago I enrolled (after much pressure via UOP staff) in one of their BS degree programs.
I was "promised" at that time that all of my expenses for the first year were covered by the amount borrowed via US Educational Loans. I explained to them at this time that I could not attend if I had to pay anything out of pocket as I was not employed. I was told by both Admissions and Finanical Aid offices that there was "no problem and everything was covered" and many phone calls were made to alay my fears as I was reduced to tears on more than one occasion during the admission process.
Two weeks out from completing my first course I received a bill for $5700.00. Many of my fellow classmates also received similar type bills at the same time and relayed eerily-similar admission horror stories; thus, prompting more than 3/4 of my class to have to withdraw completely.
Upon contacting UOP and expressing my shock and horror at being bullied into enrolling under false pretense, I was informed that I they were "unaware of any such 'promises'" and told to withdraw before the start of my 2nd class in order to not be charged anything more, which I promptly proceeded to do.
From that time up to today's date they have continued to hold firm that I owe them $636.00 or exactly "half" of the amount owed for the second class, which I did not take and according to the FA offices, withdrew from in the appropriate manner and time. They have ruined my credit by sending this to collections and refuse to admit any wrongdoing.
How and why do they think I am responsible to pay for a course that I did not take and what legal action is there for holding them accountable for the unethical enrollment practices that adhere to?
Any and all help regarding this is very much appreciated.
Regards ~
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