A $100 charge appeared on my telephone bill, from ILD Teleservices, for long distance charges supposedly incurred on a line that was exclusively dedicated to computer use. When I called to question and challenge the charge by this company of whom I had never heard, I was told that the calls were made to an internet site and that "someone" had authorized the charges. The person with whom I spoke was insistent that the calls were authorized, but said I could write to complain, which I did. (I also contacted my regular phone carrier, who agreed to block all further charges from ILD.)
In response to my letter rejecting the bill, I received an undated form letter addressed "To Whom It May Concern, " offering to reduce my bill, with the blank filled in with the number "$24.91." The form letter again asserted that the charges were authorized through a "disclosure form, " but provided no proof of such a form. It also asserted that the company was blocking future use of the number through Tellis "free of charge."
I am responding to that letter with a reiteration of my rejection of the bogus charges and copying my letter to my congressman, the Attorney General in my state, and to the FTC.
0 comments