My credit card account was debited $59.95 and I complained to American Express about this un-authorized debit and they deleted it.
Afterwards, they added the same debit back into my account and I complained again to no avail without explanation and would not advise what it was or who made it.
We made constant monthly payments into the account and never had a late payment.
We paid off a sizeable balance down to "0" as they advised us what the payoff would be.
The alleged $59.95 was still the balance after the pay-off.
Then, American Express dropped me as a card holder in their company at a time when I really needed the credit.
Duns for the $59.95 kept coming which I ignored because I did not owe same. I know it is a trivial amount, but it is the principal of the thing.
They now are starting to add $30 per month to the alleged balance and if this keeps going it will amount to quite a bit later on. I want it stopped now!
Betty Jane Haddock (Mrs. John S. Haddock)
SEDONA, Arizona
U.S.A.
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