Contrary to claims made by representatives of this company, Your Choice Inc is not a member of the Better Business Bureau of Utah. These statements and actions may have misled consumers.
On March 3, Your Choice Inc. Signed a cease and desist agreement with the Better Business Bureau of Utah stating they would discontinue any such claims.
As a result of this practices, theft of a federally protected trademark, this company has an unsatisfactory record with the Better Business Bureau of Utah.
The Bureau has processed customer complaints on this company since the Bureau file opened in August. The company addressed the disputed issues of the complaints, and the customers verified that the complaints have been resolved satisfactorily. Complaints received by the BBB allege the company has misrepresented the product being offered and the fact that they do not issue a grant or assist in obtaining a grant.
The Better Business Bureau of West Florida has received a pattern of complaints against Consumer Grants USA stating consumers have received unsolicited telephone calls from the company guaranteeing a government grant ranging from $8,000.00 to $30,000.00 for a fee ranging from $199.00 to $249.00. According to consumers, they have not received the government grants or refunds from the company.
The company has resolved some of the complaints by providing partial refunds or an explanation of the situation. The company has stated that it does not guarantee that consumers will receive a grant, and that the company only provides to consumers a guide informing them on how they can apply for a government grant
Government Actions
FLORIDA: On November 9, the Florida Attorney General's Office filed a six count action against the company alleging violations of Florida's Deceptive and Unfair Trade Practices Act (Case Number 04-3-1050, filed in the Circuit Court of the Sixth Judicial Circuit in and for Pinellas County, Florida. Some of the allegations against the company include:
— Making representations that consumers were selected to receive a guaranteed government grant if they paid a processing fee, then failing to provide the grant;
— Making false and misleading statements to consumers about the nature of the goods or services to be provided;
— Failing to refund any payments to consumers after the company failed to deliver guaranteed government grants as promised;
— Failing to disclose refund policies during the initial telephone solicitation;
— Misrepresenting the company's affiliation with the government;
— Failing to obtain a signed contract from the purchaser prior to processing electronic transfer of funds; and
— Failing to obtain a telemarketing sales license with the State of Florida.
This matter is pending. For more information and details on the action, please contact the Florida Attorney General's Office at (850) 414-3990 or http://myfloridalegal.com. OHIO: On October 14, the Ohio Attorney General's Office filed a ten count action against the company alleging violations of Ohio's Consumer Sales Practices Act, Telephone Solicitation Sales Act, and the Ohio Do Not Call Act (Case Number 04CVH10 10754, filed in the Court of Common Pleas, Franklin County, Ohio). Some of the allegations against the company include:
— Misrepresenting consumers by telling them they have been selected to receive a guaranteed government grant conditional on paying a fee, but never providing the grant;
— Misrepresenting the company's affiliation with the government;
— Misrepresenting or failing to disclose cancellation or refund policies during telephone solicitations;
—Failing or refusing to provide requested cancellations or refunds to consumers; and
—Soliciting by telephone Ohio residents whose numbers were listed on the National Do Not Call Registry.
This matter is pending. For more information and details on the action, please contact the Ohio Attorney General's Office at (800) 282-0515 or www.ag. State. Oh.Us.
NORTH DAKOTA: On May 11, the North Dakota Attorney General's office filed a Cease and Desist Order against the company for engaging in deceptive acts or practices during telephone solicitations to North Dakota consumers (Order filed in Burleigh County, North Dakota). The Order states that the company misrepresented to consumers that they would receive government grants in the amount of $25,000 upon payment of a $239.00 processing fee. Furthermore, the company processed unauthorized bank payments from consumers and made telephone solicitations to consumers who have registered for North Dakota's Do Not Call list.
Nature Of Business
This company provides telemarketing services for Consumer Grants USA located in Florida. Consumer Grants USA provides a publication titled "Government Grant Information Guide" that contains information regarding how and where people can apply for government grants. They do not provide or obtain grants for consumers. Consumers must apply for the grants themselves. A separate report for Consumer Grants USA is available at www.bbbwestflorida.org.
Additional company management personnel include:
Mr Bradley Shields - Registered Agent
Ms Debbie Cottam
Ms Darci Shields, Operations Manager
Ms Debbie Cottam
Additional DBAs, Addresses and Telephone Numbers
Additional DBA Names
Rest & Relaxation Escapes
RR Escapes
Great Vacation Values
Additional Phone Numbers
(435) 688-2442
(800) 530-4282
(435) 652-0834
(800) 551-7099
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