After my girlfriend started receiving bills for a pair of pantyhose that were supposed to be a free sample I did some research. It seems Silkies has a reputation for this kind of thing and threats of going to the BBB, of which they are a member, don't seem to impress them.
What I found was a LAW and the agency to enforce it. Here is the major portion of the response I wrote for my girlfriend. Maybe they will notice this since they don't pay a membership to the U.S. Post Office like they do the BBB.
Your product (s) was (were) not ordered. A cancellation has previously been requested. Attempts to make contact your company by phone have been non-productive. Further mailings will be considered as harassment and turned over to the United States Postal Service Inspector for investigation under Title 39, United States Code, Section 3009.
This section of the Postal Reorganization Act of 1970 incorporates these protections for American consumers. This makes the mailing of unordered merchandise unfair methods of competition and unfair trade practices under the law.
The following is a direct quote from the United States Postal Inspection Service's website:
If you do not wish to pay for unsolicited merchandise or make a donation to a charity sending such an item, you may do one of three things (in each case, by law, you have no obligation to the sender):
If you have not opened the package, you may mark it "Return to Sender, " and the Postal Service will return it with no additional postage charged to you.
If you open the package and don't like what you find, you may throw it away.
If you open the package and like what you find, you may keep it for free.in this instance, "finders-keepers" applies unconditionally.
Furthermore, it is illegal for a company that sends you unordered merchandise to follow the mailing with a bill or dunning communication.
The next mailing, containing any billing and/or dunning content will be turned over to the USPS without further notice to you.
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