Usacomplaints.com » Education & Science » Complaint / Review: Dominion Financial - Ripoff! They took $279 from my checking account promising, but not delivering to me a secured value credit card with a $5000 line of credit. #109472

Complaint / Review
Dominion Financial
Ripoff! They took $279 from my checking account promising, but not delivering to me a secured value credit card with a $5000 line of credit

In December of I received a call from a woman named "Barbara Andre" who represented Dominion Financial. She offered me a Mastercard with a $5000 line of credit... But in order to secure the card I would have to pay a one-time amount of $279 to secure the card. She said a local bank in my area had selected me to offer me this card... After giving her my checking account information, $279 was deleted from my account.

A few days later on 12/01/04... I was told that I would have the card within 3 to 4 weeks... instead I was mailed a package of advertisements and a letter which said to fill out the application and send it to the bank in order to get my Mastercard. But there was no application in the package. So I called the telephone number to report that there was no application in the package. The guy I talked to told me that the bank would send out the application within 7 to 10 days. I said thank you and hung up...

After waiting a few days I thought I would call again to ask more questions about why the application was missing... A guy with the same voice answered and he told me this time that it would be 2 weeks to receive the application... I told him that he told me 7 to 10 days before and now he's saying two weeks, and he said, "Are you sure you talked to me before?" I told him that I didn't know for sure, but what was HIS name anyway? He then hung up the phone on me! I called back and said, I guess we got disconnected, I was asking for your name." He said, "It's Chris James." I said, well, Chris, is there a manager there that I could speak to?" He then hung up on me again...

I then decided to go to my local bank, Sun Trust, and dispute the charges. After several phone calls and confusion, they determined that there was nothing they could do for me and that the dispute was between me and "Dominion Financial". I told the guy at the bank, "Well, now you see why I have only used American Express for so many years. They would investigate this fradulent company and get me my money back...

Is this Democracy? Is it really possible that the poor and vulnerable are legally ripped off by scams such as this and the government does nothing to stop them? Am I sick over this? You betcha!

Mark
Bradenton, Florida
U.S.A.


Offender: Dominion Financial

Country: USA   State: New York   City: Champlain
Address: P.O. Box 1891
Phone: 8667851789

Category: Education & Science

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