Complaint / review text:
I had contacted shop ko to see where my orders are, i had spoke to them on the phone and then finally email. Copied and pasted... I will never order from shopko again! I also plan to give everybody my review.
I had put in an order 11/26/2012 of 3 items for christmas, they were suppose to be shipped to my mothers house (ive never had a problem with any other company when i ship to her house) i called customer service
12/02/2012 to see if my item had shipped the gentleman i spoke with puts me on hold and comes back with a bogus tracking number and told me they had shipped. I kept trying the fed ex site with my tracking number he
gave, nothing was ever shipped! Today 12/03/2012 i receive an email that stated my order was canceled.
I called customer service 12/03/2012 to see whats going on and was told my order has been canceled
because there was a problem with the shipping and bill address and also because they were out of stock... Which is another funny thing because i just checked the website and your still offering these same items in stock!
That's fine shopko... I will be very happy to spend my money else where!!! I will never give you a dime of my money and i will make sure no one that i ever talk to will also. Bring on the review sites!
Ten minutes later i received this...
Thank you for taking the time to contact us with your commenta.
Your input enables us to grow and change according to our customer's needs.
We truly enjoyed hearing your feedback and will certainly take the time to research your suggestion. We will share your comments with our leaders. Your comments will be heard by those who have the most input regarding this issue.
Again, we appreciate your comments; please feel free to contact us anytime with your feedback or suggestions.
Thank you for shopping at Shopko!
To me they are scams and liars giving me bogus tracking numbers I will NEVER buy from shopko.com EVER again