I sent my laptop because SUPPOSEDLY they can repair the video chip mother board (video chip reballing) but after a week a dude call me back and he said that a new mother board replacement was necessary.
I told him that DO NOT replace the mother board and ship back my laptop as is without NO FIX (because it cost $250 so expensive)... However 2 weeks later I called this dude to know why my laptop didn't arrive yet... However he told me that I NEED to pay $250 if I want my laptop back. (pay for something that I NEVER requested)
I was complaining about it because I NEVER requested a mobo replacement, but this dude just mocked me... He was very prepotent and told me that If I want my laptop I should to pay...
They never shipped my computer back! (They stole it)
In conclusion:
1 - National first laptop repair lies all the time (first they told me by email that they can repair the mother board and later they told me that I need to replace it with a new one)... I NEVER requested to replace the mother board however they replaced it to force me paying $250... DO NOT TRUST in them, they are LIARS
2 - They DON'T HAVE the skill to repair mother boards. (my request was video chip fix by reballing NOT by replacing the mobo)
3 - My advice is DO NOT ship your device to this company. THEY have a very BAD service.
4 - When you request a service repair, you should do it by email. This way you have a written prove.
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