After having my "Dedicated Case Mgr" not ever answer her phone or return my calls, I contacted the "Emergency Case Mgr" who refused to help me because it was not her case. Since when does customer service refuse to help customers???
Unreal!
After having my "Dedicated Case Mgr" not ever answer her phone or return my calls, I contacted the "Emergency Case Mgr" who refused to help me because it was not her case. Since when does customer service refuse to help customers???
Unreal!
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